Effective Date: 20 August 2025

Cos Later Limited trading as www.eatalfresco.co.uk (“Cos Later Limited”, “we”, “us” or “our”) provides an online service through www.eatalfresco.co.uk (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information and your rights in relation to that information.

We are the data controller of the personal information collected via or in connection with our Site.

1. What Personal Information We Collect

We collect personal information in the following ways:

1. Information you provide directly:
   • When creating an account (name, email, password)
   • When submitting queries, comments, reviews, or feedback
   • When entering competitions or surveys
2. Information collected automatically:
   • Device information, IP address, browser type, operating system
   • Site usage data (pages visited, clicks, time spent on site)
   • Cookies and other tracking technologies
3. Information from third parties:
   • Installers or suppliers providing confirmation of services
   • Job applicants may have data collected from referees, recruiters, or publicly available sources

2. How We Use Your Personal Information

Depending on your interaction with our Site, we may use your personal information for:

• Providing and fulfilling orders and requests
• Managing accounts and contacting you regarding your Site usage
• Personalising your experience on the Site
• Communicating marketing, offers, and promotions (if consented)
• Conducting market research, surveys, and feedback collection
• Fraud prevention, security, and legal compliance
• Developing and improving our business and services

We rely on consent, contractual necessity, and legitimate interests as the primary legal bases for processing personal data under UK data protection law.

3. Marketing & Advertising

• We may send marketing communications by email, SMS, or post, tailored to your preferences.
• You can withdraw consent at any time by contacting info@eatalfresco.co.uk or via unsubscribe links in marketing emails.
• We may display targeted ads on third-party websites using cookies or similar technologies.
• You can manage cookie and privacy settings on your browser to opt out of personalised ads.

4. Who We Share Your Personal Information With

We may share personal information with:

• Suppliers and service providers for order fulfilment
• Legal and professional advisors
• Fraud prevention and security services
• Law enforcement or government authorities where legally required
• Potential buyers in the event of a merger or sale of business assets

We may also share aggregated, anonymised data for research or statistical purposes.

5. Storage and International Transfers

• Data is hosted by Amazon Web Services and may be stored outside the UK, including countries with different data protection laws.
• Transfers are safeguarded with appropriate legal protections such as EU Standard Contractual Clauses.

Retention

• Personal data is kept only as long as necessary for operational, legal, or regulatory purposes.
• Customer information may be retained for 6 years for tax and accounting purposes.
• Anonymised data may be retained indefinitely for research or statistical purposes.

6. Cookies

• We use cookies and similar technologies to improve Site functionality, analyse performance, and deliver targeted advertising.
• For more details, see our [Cookie Policy].

7. Users Under 18

• Our Site is intended for users aged 18 or over.
• We do not knowingly collect data from individuals under 18.

8. Your Rights

Under UK law, you have rights to:

• Access, correct, or request deletion of your personal data
• Object to or restrict processing, including marketing communications
• Data portability requests

To exercise your rights, contact us at info@eatalfresco.co.uk. You may also lodge a complaint with the Information Commissioner’s Office (ICO).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Site.

10. Contact Us

If you have questions or concerns about your personal information, contact:

Email: info@eatalfresco.co.uk
Post: Cos Later Limited, The Quadrant Centre, Limes Road, Weybridge, Surrey, KT13 8DH